Have any questions?

How do I create an account?

To create an account, click on the "Register" button on our website. Fill in the required information, and you'll be ready to start shopping!

How can I contact customer support?

You can contact customer support by visiting our website and using the live chat feature, or by emailing us at support@wafost.com. Our team is available 24/7 to assist you.

Do you have a size chart?

Yes, we provide a size chart on each product. Please reach out to us to refer to it before making your purchase to ensure the best fit.

Is my personal information safe?

Yes, we use industry-standard encryption to protect your personal information. Your data is secure with us.

Can I place an order over the phone?

Yes, you can place an order over the phone. Please call or whatSapp our customer service number, and a representative will help you complete your order.

What if I receive a damaged item?

If you receive a damaged item, please contact customer service within 48 hours of delivery. We will assist you with a replacement or refund.

Do you offer gifts and vouchers?

Yes, we offer both gift cards and promotional vouchers. You can purchase gift cards directly from our website, and keep an eye on our promotions for special vouchers.

Can I cancel my order?

Yes, you can cancel your order within 30 minutes of placing it. After that, please contact customer service for assistance.

What payment methods are accepted?

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. Please check the payment section during checkout for the full list.

Can I convert the price to my currency?

Yes, our website offers a currency converter feature. You can set your preferred currency in your dashboard (Account) to be able to see prices in your local currency.

Do you offer international shipping?

Yes, we provide international shipping to select countries. Shipping fees and delivery times vary based on the destination.

How are the shipping fees calculated?

Shipping fees are calculated based on the delivery location, package weight, and shipping method chosen at checkout. You can view the shipping costs before completing your order or contact us for more details.

How long does shipping take?

Standard national delivery typically takes 3-5 business days. International shipping may take longer, depending on the destination and the shipping method.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact customer service as soon as possible. Changes can only be made before the order is shipped.

Can I track my order in real-time?

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your order online.